Remote Reservation Support Specialist — Flexible Hours

Outlier; Canberra; Hybrid; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Reservation-process training

Job summary

Outlier is seeking a Reservation Support Agent in Canberra to help customers with reservation inquiries, options, updates, and general support. The role emphasizes remote work, flexible scheduling, and ongoing training to develop skills across customer service, research, organization, and communication.

The ideal candidate will be detail-oriented, comfortable researching information, and committed to delivering professional service in a flexible, remote-friendly environment.

Qualifications

• Detail-oriented and meticulous in handling reservations.
• Comfortable researching information to resolve inquiries.
• Committed to delivering professional customer service.

Responsibilities

• Assist customers with reservation inquiries, options and updates.
• Provide general reservation support and answer questions across various requests.
• Maintain professional and courteous service throughout interactions.

Skills

Detail oriented

Research skills

Customer service

Job description

Outlier is hiring a Reservation Support Agent to assist customers with reservation inquiries, options, updates, and general support. The ideal candidate is detail-oriented, comfortable researching information, and committed to delivering professional service.

The role emphasizes remote work, flexible scheduling, training on reservation processes, ongoing support, and opportunities to develop customer service, research, organization, and communication skills across varied requests.