Remote Reservation Support Specialist

Medhealth Dba; Ballarat; Remote; AUD 52,000 - 64,000; Full time

Job summary

Medhealth Dba is seeking a detail-oriented Reservation Support Agent to handle remote customer inquiries about reservations. The role focuses on organizing options, verifying details, and offering professional assistance to ensure smooth bookings.

You will coordinate changes, provide confirmations, and maintain accurate records for efficient service delivery. Ideal candidates excel in customer service, pay close attention to details, and communicate clearly in writing and speech.

Qualifications

• Excellent customer-service skills.
• Strong attention to detail.
• Clear written and verbal communication abilities.
• Good organizational skills and reliability.

Responsibilities

• Respond to reservation inquiries
• Research available options
• Gather customer preferences and information
• Assist with coordinating reservations
• Review reservation details for accuracy
• Provide confirmations and relevant information
• Assist with modifications and updates
• Communicate with providers when necessary
• Maintain organized reservation records
• Follow up regarding outstanding details
• Provide professional customer assistance

Skills

Customer-service skills

Attention to detail

Written and verbal communication

Organization

Computer literacy

Job description

Medhealth Dba is seeking a detail-oriented Reservation Support Agent to handle remote customer inquiries about reservations. The role focuses on organizing options, verifying details, and offering professional assistance to ensure smooth bookings.

You will coordinate changes, provide confirmations, and maintain accurate records for efficient service delivery. Ideal candidates excel in customer service, pay close attention to details, and communicate clearly in writing and speech.