Remote Reservation Support Agent - Precise & Helpful

Medhealth Dba; City of Greater Bendigo; Remote; AUD 45,000 - 60,000; Full time

Job summary

Medhealth Dba is seeking a detail-oriented Reservation Support Agent for a remote role. You will handle reservation inquiries, research options, and coordinate bookings while delivering professional customer service. The position emphasizes accuracy, communication, and proactive follow-up in a remote environment.

The ideal candidate is organized, reliable, and comfortable learning reservation systems to support customers with updates and confirmations.

Qualifications

• Strong customer-service skills.
• Excellent attention to detail.
• Good written and verbal communication.
• Strong organization and time-management skills.
• Basic computer proficiency and comfort with online research.
• Ability to learn reservation systems.

Responsibilities

• Respond to reservation inquiries and provide professional assistance.
• Research available options and gather customer preferences.
• Coordinate reservations and review details for accuracy.
• Provide confirmations and updates to customers.
• Communicate with providers when necessary.
• Maintain organized reservation records and follow up on outstanding details.

Skills

Customer service

Attention to detail

Communication

Organization

Computer literacy

Research online

Learn reservation systems

Time management

Dependable

Job description

Medhealth Dba is seeking a detail-oriented Reservation Support Agent for a remote role. You will handle reservation inquiries, research options, and coordinate bookings while delivering professional customer service. The position emphasizes accuracy, communication, and proactive follow-up in a remote environment.

The ideal candidate is organized, reliable, and comfortable learning reservation systems to support customers with updates and confirmations.