Remote Reservation Support Agent - Flexible Hours & Growth

Round Corner Dental; Sydney; Remote; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training resources

Ongoing support

Professional development

Varied responsibilities

Job summary

Round Corner Dental is seeking a detail-oriented Reservation Support Agent to assist customers with inquiries, options, updates, and professional support. The role emphasizes accuracy, research, and clear communication to ensure seamless reservations.

The successful candidate will be comfortable working remotely, organized, and capable of learning reservation systems quickly, delivering reliable service and timely follow-ups to clients and providers alike.

Qualifications

• Strong customer-service skills.
• Excellent attention to detail.
• Good written and verbal communication.
• Strong organization.
• Basic computer proficiency.
• Comfortable researching online.
• Ability to learn reservation systems.
• Dependable and self-motivated.
• Strong time-management skills.

Responsibilities

• Respond to reservation inquiries
• Research available options
• Gather customer preferences and information
• Assist with coordinating reservations
• Review reservation details for accuracy
• Provide confirmations and relevant information
• Assist with modifications and updates
• Communicate with providers when necessary
• Maintain organized reservation records
• Follow up regarding outstanding details
• Provide professional customer assistance

Skills

Customer service

Attention to detail

Written and verbal communication

Organization

Research online

Learn reservation systems

Time management

Remote work readiness

Self-motivated

Tools

Reservation software

Job description

Round Corner Dental is seeking a detail-oriented Reservation Support Agent to assist customers with inquiries, options, updates, and professional support. The role emphasizes accuracy, research, and clear communication to ensure seamless reservations.

The successful candidate will be comfortable working remotely, organized, and capable of learning reservation systems quickly, delivering reliable service and timely follow-ups to clients and providers alike.