Remote Reservation Specialist - Flexible Schedule & Growth

Anteris Technologies; Coffs Harbour; Remote; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Remote environment

Flexible scheduling

Training available

Ongoing support

Professional development

Varied responsibilities

Job summary

Anteris Technologies is seeking a Reservation Support Agent to assist customers with reservation inquiries, options, updates, and general support. The role emphasizes detail-orientation, research ability, and professional customer service.

You will respond to inquiries, gather preferences, coordinate reservations, verify details, provide confirmations, and adapt to changes. Remote work with flexible scheduling, ongoing training, and opportunities to develop customer service and research skills.

Qualifications

• Strong customer-service skills.
• Excellent attention to detail.
• Good written and verbal communication.
• Strong organization and time-management abilities.
• Basic computer proficiency and ability to learn reservation systems.

Responsibilities

• Respond to reservation inquiries
• Research available options and gather customer preferences
• Assist with coordinating reservations
• Review reservation details for accuracy
• Provide confirmations and relevant information
• Assist with modifications and updates
• Communicate with providers when necessary
• Maintain organized reservation records
• Follow up regarding outstanding details
• Provide professional customer assistance

Skills

Customer service

Detail-oriented

Research skills

Written & verbal communication

Time management

Self-motivated

Remote work readiness

Basic computer proficiency

Reservation system knowledge

Job description

Anteris Technologies is seeking a Reservation Support Agent to assist customers with reservation inquiries, options, updates, and general support. The role emphasizes detail-orientation, research ability, and professional customer service.

You will respond to inquiries, gather preferences, coordinate reservations, verify details, provide confirmations, and adapt to changes. Remote work with flexible scheduling, ongoing training, and opportunities to develop customer service and research skills.