Dental Assistant: Varied Treatments, Supportive Team

Round Corner Dental; Sydney; Teletrabalho; AUD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Flexible scheduling

Training resources

Ongoing support

Professional development

Varied responsibilities

Resumo da oferta

Round Corner Dental is seeking a detail-oriented Reservation Support Agent to assist customers with inquiries, options, updates, and professional support. The role emphasizes accuracy, research, and clear communication to ensure seamless reservations.

The successful candidate will be comfortable working remotely, organized, and capable of learning reservation systems quickly, delivering reliable service and timely follow-ups to clients and providers alike.

Qualificações

• Strong customer-service skills.
• Excellent attention to detail.
• Good written and verbal communication.
• Strong organization.
• Basic computer proficiency.
• Comfortable researching online.
• Ability to learn reservation systems.
• Dependable and self-motivated.
• Strong time-management skills.

Responsabilidades

• Respond to reservation inquiries
• Research available options
• Gather customer preferences and information
• Assist with coordinating reservations
• Review reservation details for accuracy
• Provide confirmations and relevant information
• Assist with modifications and updates
• Communicate with providers when necessary
• Maintain organized reservation records
• Follow up regarding outstanding details
• Provide professional customer assistance

Conhecimentos

Customer service

Attention to detail

Written and verbal communication

Organization

Research online

Learn reservation systems

Time management

Remote work readiness

Self-motivated

Ferramentas

Reservation software

Descrição da oferta de emprego

Job Description

We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support. The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.

Key Responsibilities

• Respond to reservation inquiries
• Research available options
• Gather customer preferences and information
• Assist with coordinating reservations
• Review reservation details for accuracy
• Provide confirmations and relevant information
• Assist with modifications and updates
• Communicate with providers when necessary
• Maintain organized reservation records
• Follow up regarding outstanding details
• Provide professional customer assistance

Qualifications

• Strong customer-service skills
• Excellent attention to detail
• Good written and verbal communication
• Strong organization
• Basic computer proficiency
• Comfortable researching online
• Ability to learn reservation systems
• Dependable and self-motivated
• Strong time-management skills
• Previous reservation experience is helpful but not required

Why Choose Us?

• Remote Environment: Provide reservation support remotely
• Flexible Scheduling: Organize your availability around customer needs
• Training Available: Learn reservation processes and systems
• Ongoing Support: Access educational resources and continued guidance
• Professional Development: Build customer service, research, organization, and communication skills
• Varied Responsibilities: Work with different customer requests and reservation needs

How to Apply

If you\'re organized and enjoy helping customers coordinate reservations, we encourage you to apply for the Reservation Support Agent opportunity.