Remote-Ready Key Account Manager — 4PL/Logistics Pro

Myfreight; Melbourne; Hybrid; AUD 85.000 - 110.000; Vollzeit

Benefits dieser Stelle

Flexible work arrangements

Gym membership discounts

Employee Assistance Program

Mental health support

Zusammenfassung

Myfreight is seeking an experienced Account Manager in Australia with 3+ years in account management and 2+ years in logistics or freight. The role supports a national sales team from Melbourne, with flexibility to base in other cities and travel as required.

You will proactively manage key client accounts, build lasting relationships, and provide tailored freight solutions. Strong CRM and analytics skills are essential, along with a proactive, service-driven mindset.

Qualifikationen

• 3+ years in Account Management role.
• 2+ years in logistics or freight industry.
• 4PL experience valued but not mandatory.
• Proven ability to build and maintain strong client relationships.
• Strong problem-solving and analytical skills to address client needs.
• Proficiency with CRM software and data analysis tools.
• Proactive, solutions-oriented mindset with a commitment to service.

Aufgaben

• Proactively manage and nurture a portfolio of key client accounts.
• Develop trust and strong relationships with clients through regular communication on and off site.
• Daily reporting of key performance metrics.
• Provide escalation and proactive handling of customer service enquiries.
• Manage carrier performance in line with SLA metrics.
• Identify opportunities to cross-sell and upsell freight services.
• Coordinate with internal teams to ensure seamless service delivery.
• Maintain records and provide detailed reporting on account activity.
• Maintain multi-level relationship maps and structured contact cadence.

Kenntnisse

Account management

CRM software

Data analysis

Customer service

Relationship building

Jobbeschreibung

Myfreight is seeking an experienced Account Manager in Australia with 3+ years in account management and 2+ years in logistics or freight. The role supports a national sales team from Melbourne, with flexibility to base in other cities and travel as required.

You will proactively manage key client accounts, build lasting relationships, and provide tailored freight solutions. Strong CRM and analytics skills are essential, along with a proactive, service-driven mindset.