3PL Account Growth Manager – Remote/Hybrid

Programmed GO; Sydney; Hybrid; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Salary 80-85k + Super

Work from home 1 day per week

Stable and growing business

No travel

Job summary

PERSOL is seeking a motivated 3PL Account Manager to join a growing logistics business in Erskine Park. You will manage ~30 client accounts, deliver exceptional service, and identify opportunities to expand business within existing accounts.

The role blends account management with business development, requiring strong communication, relationship-building, and commercially minded thinking to drive client retention and growth.

Qualifications

• Experience in Account Management, Customer Success, Client Services, or a similar role within 3PL, logistics, warehousing, or supply chain.
• Strong communication and relationship-building skills.
• Commercially minded with a passion for growing accounts.
• Positive, proactive, and solutions-focused.
• A bubbly personality with a genuine passion for client engagement.
• Keen, eager, and motivated to build a long-term career.

Responsibilities

• Managing and nurturing a portfolio of 30 accounts
• Acting as the primary point of contact for clients
• Conducting regular client meetings via Teams
• Resolving customer issues and ensuring service excellence
• Identifying opportunities to increase revenue and grow client accounts
• Collaborating with operational teams to ensure client expectations are exceeded
• Building long-term relationships and driving customer retention

Skills

Relationship building

Problem solving

Customer service

Account management

Business development

Job description

PERSOL is seeking a motivated 3PL Account Manager to join a growing logistics business in Erskine Park. You will manage ~30 client accounts, deliver exceptional service, and identify opportunities to expand business within existing accounts.

The role blends account management with business development, requiring strong communication, relationship-building, and commercially minded thinking to drive client retention and growth.