Remote NDIS Scheduler - Flexible 4-Day Week

Sowena; City of Melbourne; Remote; AUD 54,000 - 72,000; Part time

Benefits offered by this job

Above award pay

Flexible start times

Work from home

Job summary

Sowena is seeking a part-time Scheduler to coordinate and schedule services for NDIS clients across Victoria from a remote setup. You will guide new clients through intake and match them with suitable support workers, ensuring every detail is accurate.

In this role you will be the first friendly voice for inquiries, respond warmly and professionally, and support a high-volume scheduling environment while maintaining a calm and detail-oriented approach.

Qualifications

• Warm and friendly with professional customer service.
• Ability to adapt communication to individual needs.
• Enjoys a high-volume scheduling role with accuracy.

Responsibilities

• Coordinate and schedule services for NDIS clients to ensure reliability.
• Guide new clients through intake and match with suitable support workers.
• Respond to scheduling inquiries in a warm, sensitive, and prompt manner.

Skills

Customer service

Communication

Attention to detail

Calm under pressure

Tools

Gmail

Excel

Google Calendar

Google Maps

Google Workspace

Job description

Sowena is seeking a part-time Scheduler to coordinate and schedule services for NDIS clients across Victoria from a remote setup. You will guide new clients through intake and match them with suitable support workers, ensuring every detail is accurate.

In this role you will be the first friendly voice for inquiries, respond warmly and professionally, and support a high-volume scheduling environment while maintaining a calm and detail-oriented approach.