Scheduling Officer

Inter Staffing Services; City of Melbourne; Hybrid; AUD 41,000 - 62,000; Full time

Benefits offered by this job

WFH 2 days per week

Competitive hourly rate

Job summary

Inter Staffing Services in Australia is seeking a detail-oriented Scheduler for a 5-week temporary role based in Fairfield, with a view for extension.

You will provide administrative support, allocate support workers to shifts, conduct check-ins, handle inbound calls, manage roster changes, and coordinate with workers and customers to meet roster needs. Hybrid work with two days remote.

Qualifications

• NDIS clearance is required for the role.
• WWCC clearance is required for the role.
• Experience in administrative/scheduling/rostering or office support is essential.
• Exposure to the NDIS sector is desirable.
• Strong ERP systems knowledge (CareLink highly regarded).
• Experience rostering is desirable.
• Strong organisational skills and a proactive attitude.

Responsibilities

• Administrative support, including processing invoices and approving timesheets.
• Allocating support workers to shifts.
• Conducting check-ins with workers.
• Taking inbound phone calls.
• Managing shift changes, cancellations, and employee availability.
• Liaising with support workers and customers regarding roster requirements.

Skills

NDIS clearance

WWCC

Scheduling experience

NDIS exposure

Roster management

Organisational skills

Proactive attitude

Tools

CareLink ERP

Job description

• Work for a reputable values-based community organisation that will make your days purposeful and rewarding
• Fairfield location
• 5-week temporary role with view for extension
• Monday - Friday 9 - 5
• Very attractive hourly rate on offer
• Working Holiday Visa applicants welcome to apply!

• Work for a reputable values-based community organisation that will make your days purposeful and rewarding
• Fairfield location
• 5-week temporary role with view for extension
• Monday - Friday 9 - 5
• Very attractive hourly rate on offer
• WFH 2 days per week
• Commencing ASAP!
• Working Holiday Visa applicants welcome to apply!

You will be working for a reputable organisation who provide choices for people with a disability, enabling them to regain and retain their independence within an inclusive community. Their head office is based in Fairfield, with free car parking available onsite.

The Opportunity

Reporting to the Scheduling and Allocations Manager, you will be based in the scheduling team and responsible for a variety of administrative duties, ensuring the smooth day-to-day operation of the department.

Key Responsibilities

• Administrative support, including processing invoices and approving timesheets
• Allocating support workers to shifts
• Conducting support worker check ins
• Taking inbound phone calls
• Managing shift changes, cancellations, and employee availability
• Liaising with support workers and customers regarding roster requirements

This is a fantastic opportunity for a detail-oriented Scheduler who enjoys working in a fast-paced environment and takes pride in providing exceptional support.

To be successful you will bring:

• A valid NDIS clearance check and WWCC is required for this role
• Previous experience in an administrative/scheduling/rostering or office support position
• Exposure to the NDIS sector would be highly desirable
• Strong ERP systems knowledge experience (Carelink highly regarded)
• Experience in rostering, highly desirable
• Strong organisational skills with the ability to manage competing priorities
• A proactive, positive attitude and willingness to support the broader team

If you are available immediately and looking for your next temporary opportunity, we would love to hear from you.