Care Scheduler & Operations Lead — Flexible Hours

Nurse Next Door; Richmond; On-site; AUD 65,000 - 90,000; Full time

Job summary

Nurse Next Door in Australia is seeking a Scheduler to manage high-volume scheduling, recruitment, and admin support. You will match caregivers to clients, onboard new team members, and ensure smooth daily operations across calls, emails, and scheduling.

The role focuses on delivering premium home care services with a strong emphasis on customer experience and compliance, requiring local residency and checks such as WWCC and NDIS Worker Screening.

Qualifications

• Experience in high-volume scheduling in a fast-paced environment.
• Proficient with Google Workspace (Docs, Sheets, Drive, Calendar).
• Strong written and verbal communication.
• Friendly demeanour with customer service focus.
• Local resident with ability to obtain WWCC and NDIS Worker Screening Check.

Responsibilities

• Match caregivers to clients to deliver premium care.
• Recruit and onboard care team members to support growth.
• Guide staff onboarding, compliance checks, and end-of-employment procedures.
• Collaborate with admin to keep systems aligned, handling calls, emails, and scheduling tasks.

Skills

High-volume scheduling

Recruitment

Tech & Admin Savvy

People skills

Time management

Google Workspace

Job description

Nurse Next Door in Australia is seeking a Scheduler to manage high-volume scheduling, recruitment, and admin support. You will match caregivers to clients, onboard new team members, and ensure smooth daily operations across calls, emails, and scheduling.

The role focuses on delivering premium home care services with a strong emphasis on customer experience and compliance, requiring local residency and checks such as WWCC and NDIS Worker Screening.