Remote Internal Requests Coordinator

HRS Talent Solutions; Wagga Wagga; Remote; AUD 38,000 - 40,000; Full time

Job summary

HRS Talent Solutions is seeking an Internal Requests Administration Clerk for a remote, entry-level role in office administration. You will read and route staff requests, verify essential information, and ensure the right owner sees the correct data.

The position emphasizes careful reading, courteous communication, and timely updates to records. Training will cover categories, access rules, and software; hours are flexible to openings, with a home workspace suitable for reading internal messages.

Qualifications

• Experience in customer service or office administration is a plus.
• Ability to read forms, understand routing rules, and follow privacy instructions.

Responsibilities

• Read incoming forms and messages and identify the basic subject.
• Route items to the appropriate team according to routing guides.
• Record requested information and missing items; update statuses in the tracker.
• Send brief acknowledgements and close straightforward requests where appropriate.
• Distinguish cases needing a specialist decision and maintain accurate records.

Skills

Customer service

Office administration

Attention to detail

Communication

Job description

HRS Talent Solutions is seeking an Internal Requests Administration Clerk for a remote, entry-level role in office administration. You will read and route staff requests, verify essential information, and ensure the right owner sees the correct data.

The position emphasizes careful reading, courteous communication, and timely updates to records. Training will cover categories, access rules, and software; hours are flexible to openings, with a home workspace suitable for reading internal messages.