Policy Acknowledgement Tracker - Remote Admin

HRS Talent Solutions; Nowra; Remote; AUD 57,000 - 60,000; Full time

Job summary

HRS Talent Solutions is hiring a remote Office Administration Policy Acknowledgement Assistant. This full-time role focuses on tracking acknowledgements of updated internal documents, managing distribution lists, and sending reminders to ensure accurate completion records.

No HR or compliance experience is required, and training is provided. You will work with online spreadsheets and email to maintain records, flag gaps, and prepare summaries for document owners.

Qualifications

• Experience in tracking acknowledgements and reminders.
• Ability to manage distribution lists and confirm receipts.
• Comfort with online spreadsheets and email.

Responsibilities

• Compare an assigned distribution list with incoming acknowledgement records.
• Update the online tracker for confirmations and pending responses.
• Send courteous reminders according to the provided schedule.
• Check returned emails and report addresses that need correction.
• Identify duplicate names or uncertain confirmations for review.
• Keep the current document link in the approved communication.
• Prepare a simple status summary for the document owner.
• Route policy-content questions to someone authorized to answer them.

Skills

Customer service

Office administration

List maintenance

Volunteer coordination

Tools

Online spreadsheets

Email

Job description

HRS Talent Solutions is hiring a remote Office Administration Policy Acknowledgement Assistant. This full-time role focuses on tracking acknowledgements of updated internal documents, managing distribution lists, and sending reminders to ensure accurate completion records.

No HR or compliance experience is required, and training is provided. You will work with online spreadsheets and email to maintain records, flag gaps, and prepare summaries for document owners.