Remote Field Service Engineer – Diagnostics

Abbott; South Grafton; A distancia; AUD 45.000 - 90.000; Jornada completa

Descripción de la vacante

Abbott Diagnostics seeks a field service professional to provide on-site support to customers and perform installations, preventive maintenance, and technical resolutions. You will collaborate with sales and service teams to ensure customer satisfaction and uphold Abbott’s quality standards.

This role requires strong troubleshooting, problem solving, and communication skills, with significant travel and compliance with safety guidelines. A bachelor’s degree and driving license are essential.

Formación

• Bachelor’s degree required.
• Experience interfacing with customers preferred.
• Strong problem-solving and communication skills.

Responsabilidades

• Provide on-site support to ADD customers and troubleshoot issues.
• Coordinate with sales, marketing and other teams to resolve customer needs.
• Perform preventive maintenance, installations, and updates as directed by Abbott Diagnostics quality system.
• Maintain accurate documentation of complaints and resolutions per Quality System.

Conocimientos

Troubleshooting

Problem solving

Teamwork

Independent work

Computer skills

Word

Excel

PowerPoint

Internet

VPN

Remote troubleshooting

Communication skills

Interpersonal skills

Educación

Bachelor’s degree

Engineering degree (Biomed/Electrical/Mechanical)

Medical Technology degree

Herramientas

Word

Excel

PowerPoint

Internet

VPN

Remote troubleshooting

Descripción del empleo

Abbott Diagnostics seeks a field service professional to provide on-site support to customers and perform installations, preventive maintenance, and technical resolutions. You will collaborate with sales and service teams to ensure customer satisfaction and uphold Abbott’s quality standards.

This role requires strong troubleshooting, problem solving, and communication skills, with significant travel and compliance with safety guidelines. A bachelor’s degree and driving license are essential.