Remote Enrolment Specialist - Childcare Admissions

Bright Steps Academy; Sydney; Remote; AUD 55,000 - 75,000; Full time

Job summary

Bright Steps Academy is seeking an experienced Enrolment Officer to join our growing team in a full-time, remote role. You will support families from first enquiry through enrolment, process enrolments and accounts, and manage tour bookings and waitlists using OWNA and other CRMs.

This role emphasizes warm communication, efficient admin, and independent work from home. A background in childcare and hands-on experience with enrolment systems, invoices and payments will help you thrive in our

Qualifications

• 2+ years in childcare or childcare administration.
• Experience handling enrolments, family accounts, and bookings.
• Strong communication and organisational skills.
• Tech-savvy with ability to work independently from home.

Responsibilities

• Manage inbound & outbound enrolment calls with warmth and professionalism.
• Support and process family enrolments, accounts, tour bookings and waitlists.
• Maintain centre accounts, invoices, and payments.
• General administration to support centre operations.
• Use childcare CRM systems (OWNA and Line Leader knowledge highly regarded).

Skills

Customer service

Enrolment management

Communication

Organisation

Independent work

Tools

OWNA

Line Leader

CRM systems

Job description

Bright Steps Academy is seeking an experienced Enrolment Officer to join our growing team in a full-time, remote role. You will support families from first enquiry through enrolment, process enrolments and accounts, and manage tour bookings and waitlists using OWNA and other CRMs.

This role emphasizes warm communication, efficient admin, and independent work from home. A background in childcare and hands-on experience with enrolment systems, invoices and payments will help you thrive in our