Remote-Eligible Invoicing Administrator, 12-Month Contract

dormakaba; Melbourne; Presencial; AUD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance discount

ABC nominations

Wellbeing committee

WhereFit discounts

Supportive leadership

Resumo da oferta

dormakaba is seeking a detail‑driven Invoicing Administrator to join our Melbourne team on a 12‑month contract. The role focuses on invoicing administration, data validation,PO processing, and managing case queues to ensure timely and accurate billing.

You will work onsite with flexibility to work from home after successful completion of six‑month probation, collaborating with agents and internal teams, and maintaining ServiceMax records. Strong communication and CRM experience are essential.

Qualificações

• Proven invoicing or highly administrative experience.
• High attention to detail and problem solving.
• Excellent written and verbal communication.
• Experience with CRM tools and customer portals is advantageous.

Responsabilidades

• Validate system data, pricing, customer details, and work order accuracy.
• Identify and resolve paperwork discrepancies with agents and internal teams.
• Ensure accurate and timely invoicing, portal updates, and Purchase Order processing.
• Manage case queues, customer invoice enquiries, and dispute resolution.
• Triage and escalation issues to the appropriate teams or management.
• Maintain ServiceMax records and generate required status reports.

Conhecimentos

Invoicing experience

Attention to detail

Communication skills

CRM tools

Teamwork

Ferramentas

ServiceMax

CRM software

Descrição da oferta de emprego

dormakaba is seeking a detail‑driven Invoicing Administrator to join our Melbourne team on a 12‑month contract. The role focuses on invoicing administration, data validation,PO processing, and managing case queues to ensure timely and accurate billing.

You will work onsite with flexibility to work from home after successful completion of six‑month probation, collaborating with agents and internal teams, and maintaining ServiceMax records. Strong communication and CRM experience are essential.