Invoicing & Data Quality Specialist (12-Month Contract)

dormakaba Holding; Melbourne; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Discounted Health Insurance

ABC Nominations and awards

Wellbeing Committee

WhereFit membership

Supportive team and leader

Job summary

dormakaba is seeking an Invoicing Administrator for a 12-month contract in Melbourne. The role is full-time and Onsite with flexibility to work from home after a six-month probation. You will validate data and pricing, manage invoices, and handle case queues to ensure accurate and timely processing across systems.

The ideal candidate has invoicing or admin experience, excellent communication, and a high attention to detail, with CRM familiarity and ServiceMax exposure being advantageous.

Qualifications

• Proven invoicing or highly administrative experience.
• Strong attention to detail and problem solving.
• Excellent written and verbal communication skills.
• Experience with CRM tools and customer portals is advantageous.

Responsibilities

• Validate system data, pricing, customer details and order accuracy.
• Identify and resolve paperwork discrepancies with agents and teams.
• Ensure accurate invoicing, portal updates and PO processing.
• Manage case queues, customer invoice enquiries and disputes.
• Triage issues to the right teams and maintain ServiceMax records.

Skills

Invoicing

Data validation

Attention to detail

Communication skills

CRM experience

Tools

CRM tools

ServiceMax

Job description

dormakaba is seeking an Invoicing Administrator for a 12-month contract in Melbourne. The role is full-time and Onsite with flexibility to work from home after a six-month probation. You will validate data and pricing, manage invoices, and handle case queues to ensure accurate and timely processing across systems.

The ideal candidate has invoicing or admin experience, excellent communication, and a high attention to detail, with CRM familiarity and ServiceMax exposure being advantageous.