Remote Duty Manager — Paid Hourly (Gaming & Hospitality)

Atlas People; Brisbane; Remote; AUD 34,000 - 62,000; Full time

Benefits offered by this job

Paid for every hour worked

Ongoing client opportunities

Job summary

Atlas People is seeking an enthusiastic Duty Manager to oversee daily venue operations, ensuring outstanding customer service. You will allocate and supervise frontline staff, uphold safety, stock and equipment standards, and bring strong hospitality know-how.

Role offers contracting with remote work flexibility; pay is hourly with opportunities for ongoing work with leading clients. RSA/RSG are required, RMLV beneficial, and a passion for service is essential.

Qualifications

• Minimum 2+ years as Duty Manager required.
• RSA and RSG certifications are required or stated.
• RMLV (QLD) is beneficial for the role.
• Passion for service and F&B knowledge recommended.
• Strong knowledge of hotel industry and hospitality trends.
• Ability to mentor and develop leaders within the team.
• Able to implement and monitor operational systems and procedures.
• Professionalism and strong communication skills.

Responsibilities

• Staff management and supervision across frontline areas.
• Handle customer enquiries and/or complaints.
• Enforce hotel policies and procedures.
• Lead by example as a positive, team-focused leader.

Skills

Strong work ethic

Excellent communication

Mentor leaders

Team leadership

Can-do attitude

Education

RSA

RSG

RMLV (QLD) beneficial

Job description

Atlas People is seeking an enthusiastic Duty Manager to oversee daily venue operations, ensuring outstanding customer service. You will allocate and supervise frontline staff, uphold safety, stock and equipment standards, and bring strong hospitality know-how.

Role offers contracting with remote work flexibility; pay is hourly with opportunities for ongoing work with leading clients. RSA/RSG are required, RMLV beneficial, and a passion for service is essential.