Remote Duty Manager – Hospitality Ops Leader (Hourly Pay)

Atlas People; Sunshine Coast Regional; Remote; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Paid for every hour you work

Job summary

Atlas People seeks an experienced Duty Manager to lead daily venue operations and supervise frontline staff. You will ensure outstanding customer service, enforce hotel policies, and mentor emerging leaders within a hospitality‑driven team.

Required are 2+ years in a Duty Manager role, RSA and RSG, with RMLV being advantageous. A strong work ethic and excellent communication are essential to succeed in this home‑based contracting opportunity.

Qualifications

• Minimum 2+ years in a Duty Manager or similar role.
• RSA and RSG required; RMLV beneficial.
• Strong work ethic and excellent communication skills.
• Passion for service and hospitality industry knowledge.
• Ability to mentor and develop leaders within the team.
• Ability to create and monitor operational systems and procedures.
• Professionalism and can-do attitude.

Responsibilities

• Oversee daily venue operations and frontline staff.
• Handle customer enquiries and complaints.
• Enforce hotel policies and procedures.
• Lead by example and foster teamwork.

Skills

Customer service

Staff management

Leadership

Communication

Operational systems

Hospitality trends

Mentoring

Education

RSA certificate

RSG certificate

RMLV (QLD) certificate

Job description

Atlas People seeks an experienced Duty Manager to lead daily venue operations and supervise frontline staff. You will ensure outstanding customer service, enforce hotel policies, and mentor emerging leaders within a hospitality‑driven team.

Required are 2+ years in a Duty Manager role, RSA and RSG, with RMLV being advantageous. A strong work ethic and excellent communication are essential to succeed in this home‑based contracting opportunity.