Remote Duty Manager - Hospitality Ops & Leadership

Atlas People; North Lakes; Remote; AUD 39,000 - 52,000; Full time

Job summary

Atlas People in Australia is seeking an adventurous Duty Manager to oversee daily venue operations and deliver outstanding customer service. You will allocate work, supervise frontline staff, and ensure safety, stock and equipment procedures are followed, with gaming and high service standards as key requirements.

The role offers contracting with the comfort of working from home. You will be paid for every hour worked, with opportunities for ongoing work with leading clients and a focus on

Qualifications

• At least 2+ years' experience as Duty Manager.
• Strong work ethic and excellent communication skills.
• Valid RSA and RSG.
• RMLV (QLD) is beneficial.
• Passion for service in food & beverage and hotel industry knowledge.
• Ability to mentor leaders and develop a growth-oriented team.
• Ability to create and monitor operational systems and procedures.
• Strong professionalism and communication.

Responsibilities

• Staff management and supervision.
• Handle customer enquiries and/or complaints.
• Enforce hotel policies and procedures.
• Lead by example as a positive team player.

Skills

Communication skills

Leadership

Customer service

Hospitality knowledge

Mentoring

Can-do attitude

RSA

RSG

RMLV

Tools

RSA

RSG

Job description

Atlas People in Australia is seeking an adventurous Duty Manager to oversee daily venue operations and deliver outstanding customer service. You will allocate work, supervise frontline staff, and ensure safety, stock and equipment procedures are followed, with gaming and high service standards as key requirements.

The role offers contracting with the comfort of working from home. You will be paid for every hour worked, with opportunities for ongoing work with leading clients and a focus on