Duty Manager - Duty Calls!

Atlas People; Redcliffe; Remote; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Paid hourly compensation

Contracting role with home-based setup

Job summary

Atlas People is seeking an experienced Duty Manager to oversee daily venue operations, supervise front-of-house teams and ensure outstanding customer service. The role includes effectively allocating work, maintaining safety, and adherence to stock and equipment procedures within hospitality settings.

Take on contracting work with the comfort of being based at home. RSA and RSG are required; RMLV in QLD is a bonus.

Qualifications

• 2+ years' experience as Duty Manager.
• Strong work ethic and excellent communication skills.
• RSA and RSG valid.
• RMLV (QLD) beneficial.
• Passion for service and F&B.
• Knowledge of hotel/hospitality trends.

Responsibilities

• Staff management and supervision.
• Handle customer enquiries and/or complaints.
• Enforce hotel Policies and Procedures.
• Lead by example in a team-focused environment.

Skills

Customer service

Staff supervision

Communication

Hospitality trends

Education

RSA

RSG

RMLV (QLD) beneficial

Job description

This role is for an Adventurous Duty Manager. Responsible for the daily operations of the venue and ensuring the delivery of outstanding customer service. This includes effectively allocating work to and supervising employees in all frontline areas, as well as maintaining and complying with all safety, stock and equipment procedures. Gaming experience and high service standards are key requirements for this role.

Take on this position and have the joys of contracting but still the comfort of being based at home.

In return will make sure you receive:

• Opportunities for ongoing work with our leading clients
• PAID FOR EVERY HOUR YOU WORK… no salary position that pays minimal for crazy hours. Get paid for all your crazy hours.

Yes, you read correctly…..you will be paid for each & every hour that you work.

Do you measure up?

• Are you an experienced Duty Manager with at least 2+ years' experience, plus;
• Possess a strong work ethic and have excellent communication skills
• Have a valid RSA, RSG
• RMLV (QLD) is beneficial.
• A demonstrated passion for service and all things food and beverage
• Sound knowledge of Hotel industry and hospitality trends more generically
• The ability to actively mentor and develop potential leaders within the team and foster an environment of growth and professionalism
• The ability to create, implement and monitor operational systems and procedures
• Strong communication skills and professionalism
• A can-do attitude

About the role;

• Staff management
• Customer enquiries and/or complaints
• Enforcing and advocating hotel Policies and Procedures
• Being a positive team-focused individual who leads by example

At Atlas People, we believe that people come first. We pride ourselves on the service we give to our clients and candidates. So, if you have a positive outlook and a proven track record this could be the opportunity for you.

Australia: 1300 YES CHEF (1300 937 ***)

Email: *****@atlaspeople.com.au

New Zealand: [phone]

Email: *****@atlaschefs.co.nz

** ALL applicants must have full and unrestricted working rights within Australia or New Zealand.

***All applicants must be able to provide or willing to obtain a National Police Check.