Duty Manager - $

Atlas People; Caboolture; Remote; AUD 39,000 - 55,000; Full time

Benefits offered by this job

Paid for every hour you work

Ongoing work with leading clients

Job summary

Atlas People is seeking an experienced Duty Manager to oversee daily venue operations and deliver outstanding customer service. You will allocate and supervise frontline staff, ensure safety, stock, and equipment procedures are followed, and bring strong hospitality insight to the team.

The role offers contracting with home-based flexibility and paid hours for all time worked, plus opportunities to work with leading clients in the hospitality sector.

Qualifications

• 2+ years of experience in a Duty Manager role in hospitality or hotel industry.
• Strong work ethic and excellent communication skills.
• Passion for service and food & beverage.
• Valid RSA, RSG licenses; RMLV is a bonus.

Responsibilities

• Staff management and supervision across frontline areas.
• Handle customer enquiries and/or complaints.
• Enforce hotel policies and procedures.
• Lead by example and mentor potential leaders.

Skills

Customer service

Leadership

Communication

Operations management

Hospitality knowledge

Education

RSA

RSG

RMLV (QLD) beneficial

Job description

This role is for an Adventurous Duty Manager. Responsible for the daily operations of the venue and ensuring the delivery of outstanding customer service. This includes effectively allocating work to and supervising employees in all frontline areas, as well as maintaining and complying with all safety, stock and equipment procedures. Gaming experience and high service standards are key requirements for this role.

Take on this position and have the joys of contracting but still the comfort of being based at home.

In return will make sure you receive:

• Opportunities for ongoing work with our leading clients
• PAID FOR EVERY HOUR YOU WORK… no salary position that pays minimal for crazy hours. Get paid for all your crazy hours.

Yes, you read correctly…..you will be paid for each & every hour that you work.

Do you measure up?

• Are you an experienced Duty Manager with at least 2+ years' experience, plus;
• Possess a strong work ethic and have excellent communication skills
• Have a valid RSA, RSG
• RMLV (QLD) is beneficial.
• A demonstrated passion for service and all things food and beverage
• Sound knowledge of Hotel industry and hospitality trends more generically
• The ability to actively mentor and develop potential leaders within the team and foster an environment of growth and professionalism
• The ability to create, implement and monitor operational systems and procedures
• Strong communication skills and professionalism
• A can-do attitude

About the role;

• Staff management
• Customer enquiries and/or complaints
• Enforcing and advocating hotel Policies and Procedures
• Being a positive team-focused individual who leads by example

At Atlas People, we believe that people come first. We pride ourselves on the service we give to our clients and candidates. So, if you have a positive outlook and a proven track record this could be the opportunity for you.

Australia: 1300 YES CHEF (1300 937 ***)

Email: *****@atlaspeople.com.au

New Zealand: [phone]

Email: *****@atlaschefs.co.nz

** ALL applicants must have full and unrestricted working rights within Australia or New Zealand.

***All applicants must be able to provide or willing to obtain a National Police Check.