Duty Manager - ASAP start

Atlas People; Brisbane; Remote; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Paid hourly

Work from home

Job summary

Atlas People is seeking an Adventurous Duty Manager to oversee daily venue operations and deliver outstanding customer service. You will allocate work, supervise frontline staff, and ensure safety, stock and equipment procedures are followed, with gaming experience and high service standards required.

This contract offers ongoing work with leading clients and the flexibility to work from home, with pay for every hour worked.

Qualifications

• 2+ years' experience as a Duty Manager.
• RSA and RSG valid.
• RMLV (QLD) is beneficial.
• Excellent communication and strong work ethic.
• Passion for service and hospitality.
• Knowledge of hotel industry and trends.
• Ability to mentor leaders and develop the team.
• Ability to implement and monitor operational systems.
• Strong professionalism and can-do attitude.

Responsibilities

• Staff management.
• Customer enquiries/complaints.
• Enforcing hotel policies and procedures.
• Lead by example in a team-focused environment.

Skills

Duty Manager experience

Strong communication

Customer service

Leadership mentoring

Operational systems

Hospitality knowledge

RSA/RSG

Can-do attitude

Job description

This role is for an Adventurous Duty Manager. Responsible for the daily operations of the venue and ensuring the delivery of outstanding customer service. This includes effectively allocating work to and supervising employees in all frontline areas, as well as maintaining and complying with all safety, stock and equipment procedures. Gaming experience and high service standards are key requirements for this role.

Take on this position and have the joys of contracting but still the comfort of being based at home.

In return will make sure you receive:

• Opportunities for ongoing work with our leading clients
• PAID FOR EVERY HOUR YOU WORK… no salary position that pays minimal for crazy hours. Get paid for all your crazy hours.

Yes, you read correctly…..you will be paid for each & every hour that you work.

Do you measure up?

• Are you an experienced Duty Manager with at least 2+ years' experience, plus;
• Possess a strong work ethic and have excellent communication skills
• Have a valid RSA, RSG
• RMLV (QLD) is beneficial.
• A demonstrated passion for service and all things food and beverage
• Sound knowledge of Hotel industry and hospitality trends more generically
• The ability to actively mentor and develop potential leaders within the team and foster an environment of growth and professionalism
• The ability to create, implement and monitor operational systems and procedures
• Strong communication skills and professionalism
• A can-do attitude

About the role;

• Staff management
• Customer enquiries and/or complaints
• Enforcing and advocating hotel Policies and Procedures
• Being a positive team-focused individual who leads by example

At Atlas People, we believe that people come first. We pride ourselves on the service we give to our clients and candidates. So, if you have a positive outlook and a proven track record this could be the opportunity for you.

Australia: 1300 YES CHEF (1300 937 ***)

Email: *****@atlaspeople.com.au

New Zealand: [phone]

Email: *****@atlaschefs.co.nz

** ALL applicants must have full and unrestricted working rights within Australia or New Zealand.

***All applicants must be able to provide or willing to obtain a National Police Check.