Remote Duty Manager — Hospitality Ops & Team Lead

Atlas People; Redcliffe; Remote; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Paid hourly compensation

Contracting role with home-based setup

Job summary

Atlas People is seeking an experienced Duty Manager to oversee daily venue operations, supervise front-of-house teams and ensure outstanding customer service. The role includes effectively allocating work, maintaining safety, and adherence to stock and equipment procedures within hospitality settings.

Take on contracting work with the comfort of being based at home. RSA and RSG are required; RMLV in QLD is a bonus.

Qualifications

• 2+ years' experience as Duty Manager.
• Strong work ethic and excellent communication skills.
• RSA and RSG valid.
• RMLV (QLD) beneficial.
• Passion for service and F&B.
• Knowledge of hotel/hospitality trends.

Responsibilities

• Staff management and supervision.
• Handle customer enquiries and/or complaints.
• Enforce hotel Policies and Procedures.
• Lead by example in a team-focused environment.

Skills

Customer service

Staff supervision

Communication

Hospitality trends

Education

RSA

RSG

RMLV (QLD) beneficial

Job description

Atlas People is seeking an experienced Duty Manager to oversee daily venue operations, supervise front-of-house teams and ensure outstanding customer service. The role includes effectively allocating work, maintaining safety, and adherence to stock and equipment procedures within hospitality settings.

Take on contracting work with the comfort of being based at home. RSA and RSG are required; RMLV in QLD is a bonus.