Remote Duty Manager: Lead Operations & Service, Hourly Pay

Atlas People; Caboolture; Remote; AUD 39,000 - 55,000; Full time

Benefits offered by this job

Paid for every hour you work

Ongoing work with leading clients

Job summary

Atlas People is seeking an experienced Duty Manager to oversee daily venue operations and deliver outstanding customer service. You will allocate and supervise frontline staff, ensure safety, stock, and equipment procedures are followed, and bring strong hospitality insight to the team.

The role offers contracting with home-based flexibility and paid hours for all time worked, plus opportunities to work with leading clients in the hospitality sector.

Qualifications

• 2+ years of experience in a Duty Manager role in hospitality or hotel industry.
• Strong work ethic and excellent communication skills.
• Passion for service and food & beverage.
• Valid RSA, RSG licenses; RMLV is a bonus.

Responsibilities

• Staff management and supervision across frontline areas.
• Handle customer enquiries and/or complaints.
• Enforce hotel policies and procedures.
• Lead by example and mentor potential leaders.

Skills

Customer service

Leadership

Communication

Operations management

Hospitality knowledge

Education

RSA

RSG

RMLV (QLD) beneficial

Job description

Atlas People is seeking an experienced Duty Manager to oversee daily venue operations and deliver outstanding customer service. You will allocate and supervise frontline staff, ensure safety, stock, and equipment procedures are followed, and bring strong hospitality insight to the team.

The role offers contracting with home-based flexibility and paid hours for all time worked, plus opportunities to work with leading clients in the hospitality sector.