Remote Customer Preference Records Specialist

Hrstalentsolutions; Bathurst; À distance; AUD 36 000 - 39 000; Plein temps

Résumé du poste

Hrstalentsolutions is seeking a Customer Preference Records Assistant for a remote, flexible position. You will maintain preference fields in an online customer system and apply instructions to email, language, or other contact settings as requested by customers.

The role emphasizes careful recordkeeping and accurate reflection of customer instructions, with training provided. You will review requests, update fields, and preserve source data to ensure future communications reflect the customer's

Qualifications

• Experience in customer service, data entry, or office administration preferred.
• Ability to maintain privacy and handle sensitive information.
• Familiarity with online forms and web-based record systems.

Responsabilités

• Review preference requests through a web-based queue.
• Update allowed communication fields and preserve the source.
• Match requests to the correct customer record using approved steps.
• Flag duplicate or conflicting records for review.
• Provide clear notes on changes to aid teammates.

Connaissances

Customer service

Data entry

Privacy awareness

Browser navigation

Description du poste

Hrstalentsolutions is seeking a Customer Preference Records Assistant for a remote, flexible position. You will maintain preference fields in an online customer system and apply instructions to email, language, or other contact settings as requested by customers.

The role emphasizes careful recordkeeping and accurate reflection of customer instructions, with training provided. You will review requests, update fields, and preserve source data to ensure future communications reflect the customer's