Remote Data Entry & Customer Support Specialist

Remote Career; Shire of Central Goldfields; On-site; AUD 40,000 - 56,000; Full time

Job summary

Remote Career is hiring for a full-time Data Entry and Customer Service position. The role involves entering data from paper forms into our database, maintaining customer and order information, and supporting phone and email inquiries.

Training is provided, with potential on-call duties after onboarding to cover additional pay. As part of the accounts/ops workflow, you will coordinate with the scheduler and assist with basic customer communications.

Qualifications

• Proficient data entry from paper to a database.
• Strong customer service and communication skills.
• Ability to handle phone calls, emails, and coordinate with a scheduler.

Responsibilities

• Enter data from paper into a technology database.
• Update and track customer and order information.
• Respond to customer inquiries by phone or email and support scheduling.

Skills

Data entry

Customer service

Phone support

Tools

CRM software

Job description

Remote Career is hiring for a full-time Data Entry and Customer Service position. The role involves entering data from paper forms into our database, maintaining customer and order information, and supporting phone and email inquiries.

Training is provided, with potential on-call duties after onboarding to cover additional pay. As part of the accounts/ops workflow, you will coordinate with the scheduler and assist with basic customer communications.