Remote Order Address Specialist

Hrstalentsolutions; Cairns Regional; À distance; AUD 41 000 - 44 000; Plein temps

Résumé du poste

Hrstalentsolutions is seeking an Order Address Update Assistant to handle customer requests for changing shipping addresses. This remote role involves accessing order records, reviewing requested changes, and updating or routing those changes per employer procedures.

You will verify current vs new details, check order status, and ensure proper documentation while avoiding unintended edits to unrelated data. Newcomers are welcome; training is provided.

Qualifications

• Care with street numbers, unit details, and postal codes.
• Comfort searching an online order system and using email.
• Ability to pause when a change exceeds authority.
• Private handling of customer details in a home office or suitable space.

Responsabilités

• Identify the order and customer from the supplied reference.
• Check the current address and the new details given.
• Look at the order status before making a permitted edit.
• Ask about a missing unit, postal code, or other essential detail.
• Refer a change that needs approval or a shipping-team decision.
• Record what was requested and what actually happened.
• Repeat the approved delivery details back in writing and log the status for the team handling shipment.

Connaissances

Attention to detail

Order lookup

Written communication

Privacy handling

Description du poste

Hrstalentsolutions is seeking an Order Address Update Assistant to handle customer requests for changing shipping addresses. This remote role involves accessing order records, reviewing requested changes, and updating or routing those changes per employer procedures.

You will verify current vs new details, check order status, and ensure proper documentation while avoiding unintended edits to unrelated data. Newcomers are welcome; training is provided.