Remote Channel Account Manager – Cybersecurity SaaS

Huntress; Australia; Remote; AUD 96,000 - 160,000; Full time

Benefits offered by this job

Fully remote

US trip

Home setup reimbursement

Parental leave

Phone & internet allowance

Home office stipend

Private health insurance

Stock options

BetterUp coaching

Job summary

Huntress, a remote-first cybersecurity company, is hiring a Channel Account Manager in Australia. You will expand partner relationships, drive renewals and expansion, and deliver measurable value across customer environments.

We expect 2+ years in account management or post-sales, SaaS experience, and familiarity with Salesforce. You will work with cross-functional teams to ensure customer success and growth in a high-visibility role.

Qualifications

• 2+ years in account management or post-sales/sales role.
• SaaS experience, preferably cybersecurity.
• Experience with Salesforce or similar CRM platforms.
• Strong bias to action and ability to execute.
• Ability to manage multiple stakeholders and drive renewals/expansion.
• Commercial curiosity and good judgment balancing customer outcomes with growth.

Responsibilities

• Act as trusted advisor to customers, delivering solutions and measurable value.
• Grow relationships with multiple contacts inside customer organizations.
• Drive renewals and expansion opportunities across your book of business.
• Contribute to team goals around retention and expansion.
• Collaborate with Sales, Marketing, Support, and leadership to remove blockers.
• Maintain CRM hygiene and clearly document activity and next steps.
• Use AI tools to prepare for partner meetings and stay organized.

Skills

Account management

SaaS

Cybersecurity

Salesforce

Bias to action

Stakeholder management

Commercial judgment

Tools

Salesforce

Job description

Huntress, a remote-first cybersecurity company, is hiring a Channel Account Manager in Australia. You will expand partner relationships, drive renewals and expansion, and deliver measurable value across customer environments.

We expect 2+ years in account management or post-sales, SaaS experience, and familiarity with Salesforce. You will work with cross-functional teams to ensure customer success and growth in a high-visibility role.