Senior Channel Account Manager - Cybersecurity MSP Growth (Remote AU)

Cyber StrategiX; Australia; Remote; AUD 117,000 - 144,000; Full time

Benefits offered by this job

Fully remote work

Annual US trip

Home office reimbursement

Parental leave (12 weeks)

Phone & internet allowance

Home office stipend

Private health insurance

Stock options

BetterUp coaching

Job summary

Huntress, a remote-first cybersecurity company, is seeking a Senior Channel Account Manager II in Australia to grow and renew partner relationships with MSPs. You will coordinate with Sales, Marketing, Support, SEs, TAMs, and leadership, maintaining CRM discipline while focusing on net and gross retention and partner satisfaction.

The role emphasizes advisory relationship management, operational rigor, and practical use of AI productivity tools to drive outcomes across the partner base.

Qualifications

• 5+ years of account management, customer success, partner success, or channel or direct sales roles.
• Experience with MSP space, preferably cybersecurity.
• Experience using Salesforce or a similar CRM to manage partner activity and opportunities.
• Passion for the partner community and helping partners deliver cybersecurity outcomes.
• Bias to action and ability to execute efficiently and effectively.
• Comfort using AI in day-to-day work for call summaries and prep.

Responsibilities

• Achieve and exceed quota based on expansion and renewal outcomes.
• Serve as trusted advisor to partners to increase satisfaction and loyalty.
• Build and maintain relationships with multiple stakeholders across partner orgs.
• Maintain Huntress culture in collaboration and support for partners.
• Keep CRM hygiene and move opportunities forward with clear next steps.
• Use AI tools to prepare for partner meetings and summarize calls.

Skills

Account management

Sales experience

Channel sales

MSP experience

Cybersecurity exposure

CRM (Salesforce)

AI tools

Tools

Salesforce

Job description

Huntress, a remote-first cybersecurity company, is seeking a Senior Channel Account Manager II in Australia to grow and renew partner relationships with MSPs. You will coordinate with Sales, Marketing, Support, SEs, TAMs, and leadership, maintaining CRM discipline while focusing on net and gross retention and partner satisfaction.

The role emphasizes advisory relationship management, operational rigor, and practical use of AI productivity tools to drive outcomes across the partner base.