Remote Channel Account Manager, Cybersecurity SaaS

Huntress Labs; Australia; Remote; AUD 86,000 - 106,000; Full time

Benefits offered by this job

Fully remote

Annual US trip

Home office reimbursement

Parental leave

Digital allowance

Tech stipend

Private health insurance

Stock options

Coaching access

Job summary

Huntress is a remote-first cybersecurity company based in Australia, hiring a Channel Account Manager. You will drive revenue across partner relationships, focusing on retention and expansion, and using AI tools to support meetings and pipelines.

With 2+ years in account management or post-sales roles and SaaS experience, you will manage multiple stakeholders, coordinate cross-functional teams, and contribute to customer satisfaction while achieving renewals and growth targets.

Qualifications

• 2+ years of account management, direct customer sales, or a similar post-sales role.
• Strong experience in SaaS, ideally cybersecurity.
• Experience with Salesforce or other CRM platforms.
• Bias to action with the ability to execute.
• Ability to manage multiple stakeholders and renewals with clear communication.
• Commercial curiosity and sound judgment balancing customer outcomes and growth.

Responsibilities

• Act as a trusted advisor to customers, delivering solutions and measurable value.
• Grow relationships with multiple contacts inside key accounts.
• Drive renewals and expansions, including upsell/cross-sell where appropriate.
• Contribute to team goals around retention and satisfaction.
• Collaborate with Sales, Marketing, Support, and leadership to remove blockers.
• Maintain CRM hygiene and document activities clearly.
• Use AI tools to prepare for partner meetings and stay organized.

Skills

Account management

SaaS sales

Bias to action

Stakeholder management

Commercial judgment

Tools

Salesforce

Job description

Huntress is a remote-first cybersecurity company based in Australia, hiring a Channel Account Manager. You will drive revenue across partner relationships, focusing on retention and expansion, and using AI tools to support meetings and pipelines.

With 2+ years in account management or post-sales roles and SaaS experience, you will manage multiple stakeholders, coordinate cross-functional teams, and contribute to customer satisfaction while achieving renewals and growth targets.