Remote Senior Channel Partnerships Manager

SaaS Venture Capital LLC; Australia; Remote; AUD 131,000 - 218,000; Full time

Benefits offered by this job

Fully remote work

Annual US trip for Summer Summit

Home office setup reimbursement

12 weeks parental leave

Monthly digital allowance for phone/in

Monthly home office stipend

Private health insurance

Stock options for all full-time

Access to coaching platform

Job summary

Huntress, a remote-first cybersecurity company, is seeking a Senior Channel Account Manager to drive revenue through partner engagement, expansion, and retention from a distributed partner base. You will convert relationships into durable growth by acting as a trusted advisor who prioritizes partner outcomes and retention metrics.

This high-visibility role reports to the Manager of Channel Account Management APAC and rewards success with a strong compensation package and equity in a fully remote

Qualifications

• 5+ years of experience in account management, customer success, partner success, or channel or direct sales roles.
• Strong knowledge of the MSP space, preferably in the cybersecurity industry.
• Experience using Salesforce or a similar CRM platform to manage partner activity and opportunities.
• A genuine passion for the partner community and for helping partners deliver meaningful cybersecurity outcomes.
• A strong bias to action and the ability to get things done efficiently and effectively.
• Comfort using AI in practical day-to-day work, including call summaries, account prep, and follow-up support.

Responsibilities

• Achieve and exceed quota based on expansion performance and renewal outcomes
• Serve as a trusted advisor to partners by delivering solutions that increase customer satisfaction, grow adoption, and strengthen long-term loyalty
• Build and maintain strong relationships with multiple stakeholders across assigned partner organizations
• Maintain and reinforce Huntress culture in how you show up, collaborate, and support partners
• Work cross-functionally with internal teams including Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers and improve the customer experience
• Maintain strong operational hygiene in CRM, document customer activity clearly, and keep next steps and opportunities moving forward
• Use AI tools to prepare for partner meetings, summarize calls, and stay organized so you can move faster with sound judgment

Skills

Account management

Customer success

Partner success

Channel sales

Salesforce

CRM

AI tools usage

Tools

Salesforce

Job description

Huntress, a remote-first cybersecurity company, is seeking a Senior Channel Account Manager to drive revenue through partner engagement, expansion, and retention from a distributed partner base. You will convert relationships into durable growth by acting as a trusted advisor who prioritizes partner outcomes and retention metrics.

This high-visibility role reports to the Manager of Channel Account Management APAC and rewards success with a strong compensation package and equity in a fully remote