Remote Billing Statements Specialist

HRS Talent Solutions; Orange City Council; A distancia; AUD 37.000 - 39.000; Jornada completa

Descripción de la vacante

HRS Talent Solutions is seeking a Remote Customer Service Billing Statements Assistant. The role focuses on processing requests for statement copies by verifying authorization and delivering documents through approved channels.

You will review ranges, confirm recipient authorization, and maintain accurate delivery records while adhering to privacy rules. No accounting qualifications are required, and training will be provided for the statement system.

Formación

• Prior billing or customer service experience is helpful.
• No accounting qualification required.
• Remote work setup and privacy-conscious handling are expected.

Responsabilidades

• Review online requests and verify authorization before sending a statement.
• Locate the correct statement for the requested period in the system.
• Record the delivery method and date, and keep delivery records updated.
• Route questions about balances to the billing team as appropriate.
• Follow privacy rules for attachments and recipient addresses.
• Flag missing statements, disputes, or account mismatches.

Conocimientos

Customer service

Office administration

Document handling

Email support

Herramientas

Web-based system

Secure delivery portal

Descripción del empleo

HRS Talent Solutions is seeking a Remote Customer Service Billing Statements Assistant. The role focuses on processing requests for statement copies by verifying authorization and delivering documents through approved channels.

You will review ranges, confirm recipient authorization, and maintain accurate delivery records while adhering to privacy rules. No accounting qualifications are required, and training will be provided for the statement system.