Remote Billing Contact Updates Specialist

Hrstalentsolutions; Mildura; A distancia; AUD 55.000 - 58.000; Jornada completa

Descripción de la vacante

Hrstalentsolutions is seeking a Billing Contact Details Assistant to update recipient and delivery fields in the online system. This remote, full-time role keeps billing records accurate while documents are routed to the correct accounts.

You will review requests, verify against approved routes, log changes with source notes, and confirm updates to the billing owner. Prior customer service or admin experience helps; a formal accounting qualification is not required.

Formación

• Experience in customer service or office administration is useful but not mandatory.
• Ability to read written requests precisely and navigate online records.
• An accounting qualification is not required; this role focuses on contact maintenance rather than bookkeeping.
• Read requests and confirm authorized routes before editing any records.

Responsabilidades

• Review online requests to change billing contacts or delivery settings.
• Match requests to the correct customer account using approved checks.
• Update permitted fields in the billing system.
• Keep a source note for future understanding.
• Identify incomplete or conflicting instructions and seek clarification.
• Send a courteous acknowledgement when the update is confirmed.
• Route invoice questions to a specialist.
• Protect account and recipient information.

Conocimientos

Attention to detail

Data entry

Communication

Customer service

Herramientas

Billing software

Descripción del empleo

Hrstalentsolutions is seeking a Billing Contact Details Assistant to update recipient and delivery fields in the online system. This remote, full-time role keeps billing records accurate while documents are routed to the correct accounts.

You will review requests, verify against approved routes, log changes with source notes, and confirm updates to the billing owner. Prior customer service or admin experience helps; a formal accounting qualification is not required.