Remote Order Address Update Specialist

Hrstalentsolutions; Cairns Regional; Remote; AUD 42,000 - 44,000; Full time

Job summary

Hrstalentsolutions is seeking an Order Address Update Assistant to handle customer service tasks related to address changes on orders. The role is remote and can be full-time or part-time, with an hourly rate of 30.50–32.25 AUD.

The position involves locating orders, reading requested changes, checking current status, and applying updates per employer rules. It emphasizes accuracy, clear communication, and recording all actions for future inquiries.

Qualifications

• Remote role with flexible hours (remote)
• Experience with order systems is helpful
• Strong written communication and careful record-keeping

Responsibilities

• Identify the order and customer from the supplied reference.
• Review current address and new details; verify status before edits.
• Refer changes that require approval or shipping-team decision.
• Record requested vs. confirmed changes and maintain the order history.
• Ensure not to alter unrelated billing or account details without clearance.

Job description

Hrstalentsolutions is seeking an Order Address Update Assistant to handle customer service tasks related to address changes on orders. The role is remote and can be full-time or part-time, with an hourly rate of 30.50–32.25 AUD.

The position involves locating orders, reading requested changes, checking current status, and applying updates per employer rules. It emphasizes accuracy, clear communication, and recording all actions for future inquiries.