Regional Visitor Experience Navigator

Corangamite Shire; Camperdown; On-site; AUD 69,000 - 72,000; Full time

Job summary

Corangamite Shire is seeking a Visitor Information role based in Port Campbell with responsibilities across the Shire. You will deliver high-quality customer service to visitors, promote local attractions and events, and help visitors explore the region to create memorable experiences.

The role requires strong communication, digital literacy, and the ability to work across face-to-face, mobile and roving touchpoints, with an optional tourism qualification.

Qualifications

• Experience in a customer service role.
• Strong written and verbal communication.
• Good time management skills.
• Ability to understand and deliver high-quality customer service to visitors across touchpoints.
• Digital literacy and adaptability to new digital tools and systems.

Responsibilities

• Provide visitor information and customer service to guests.
• Promote local attractions and events within the Shire.
• Encourage visitors to explore the region and help create memorable visitor experiences.

Skills

Customer service

Communication

Digital literacy

Adaptability to new systems

Education

Tourism qualification desirable

Job description

Corangamite Shire is seeking a Visitor Information role based in Port Campbell with responsibilities across the Shire. You will deliver high-quality customer service to visitors, promote local attractions and events, and help visitors explore the region to create memorable experiences.

The role requires strong communication, digital literacy, and the ability to work across face-to-face, mobile and roving touchpoints, with an optional tourism qualification.