Visitor Information & Tourism Coordinator

2. Shellharbour City Council (Active Recruitment); Shellharbour; On-site; AUD 29,000 - 31,000; Part time

Benefits offered by this job

Novated leasing

Retail discounts

Corporate fitness programs

Employee Assistance Program (EAP)

Learning & Development opportunities

Job summary

Shellharbour City Council is seeking a proactive Visitor Information Centre team member to assist visitors and promote the Shellharbour region as a premier destination. You will be the welcoming face, offering information, local recommendations, bookings and retail support within a supportive community team.

As part of a busy accredited centre, you will maintain tourism content across digital platforms, build relationships with local operators and industry partners, and contribute to high

Qualifications

• Excellent customer service and communication skills.
• Strong local tourism knowledge and familiarity with Shellharbour region.
• Experience in administration and computer systems.

Responsibilities

• Provide visitor information and local recommendations.
• Assist with bookings and retail sales at the Visitor Information Centre.
• Maintain tourism content across digital platforms and social media.
• Support relationships with tourism operators and industry partners.
• Ensure smooth day-to-day operation of an accredited visitor information centre.

Skills

Customer service

Communication

Tourism knowledge

Administration

Tools

MS Office

Job description

Shellharbour City Council is seeking a proactive Visitor Information Centre team member to assist visitors and promote the Shellharbour region as a premier destination. You will be the welcoming face, offering information, local recommendations, bookings and retail support within a supportive community team.

As part of a busy accredited centre, you will maintain tourism content across digital platforms, build relationships with local operators and industry partners, and contribute to high