Visitor Information & Tourism Coordinator

Council Jobs; Shellharbour; On-site; AUD 29,000 - 31,000; Part time

Benefits offered by this job

12% superannuation

Novated leasing

Retail discounts

Fitness programs

Employee Assistance Program (EAP)

Learning & Development opportunities

Annual increases & Bi-annual bonus

Weekly pay

Parental leave entitlements

Job summary

Shellharbour City Council is seeking a proactive Visitor Information Centre team member in Shellharbour Village to provide visitor information, make bookings, assist with retail sales and maintain tourism content across digital platforms.

You will work with staff, volunteers and industry partners to promote the Shellharbour region, deliver exceptional service, and support day-to-day operations of an Accredited Visitor Information Centre.

Qualifications

• Excellent customer service and communication skills.
• Strong local tourism knowledge and experience in administration.
• Experience with computer systems and bookings is advantageous.

Responsibilities

• Provide visitor information and local recommendations.
• Assist with bookings and retail sales at the centre.
• Maintain tourism content across digital platforms.
• Support relationships with tourism operators and industry partners.

Skills

Customer service

Administration

Tourism knowledge

Communication skills

Visitor information

Tools

Bookings system

Retail POS

Content management

Job description

Shellharbour City Council is seeking a proactive Visitor Information Centre team member in Shellharbour Village to provide visitor information, make bookings, assist with retail sales and maintain tourism content across digital platforms.

You will work with staff, volunteers and industry partners to promote the Shellharbour region, deliver exceptional service, and support day-to-day operations of an Accredited Visitor Information Centre.