Regional Retail Manager – Multi-Centre Portfolio (NSW)

Knight Frank; Newcastle-Maitland; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Additional two weeks of leave

Two wellness days per year

Birthday off

Job summary

Knight Frank Australia is seeking a Retail Manager to oversee daily retail and tenancy management for a growing portfolio across Newcastle, Port Stephens and Hunter region. You will ensure presentation standards, tenant liaison, and compliance across multiple centres.

Join a national retail team that values stakeholder relationships, strong organisation, and proactive performance analysis. You will work with facilities and portfolio managers to deliver seamless operations and drive KPIs.

Qualifications

• Current NSW Real Estate Certificate of Registration or willingness to obtain.
• Experience in retail or property management, ideally across multi-site portfolios.
• Strong communication and stakeholder management with a customer-focused approach.
• Excellent organisational and administrative ability to manage high-volume tasks and deadlines.
• Familiarity with tenancy systems and compliance processes; Microsoft Office proficiency.

Responsibilities

• Take ownership of daily retail and tenancy management across multiple centres, ensuring compliance and presentation standards.
• Act as the primary contact for tenants, resolving queries promptly and building strong relationships.
• Coordinate lease administration, compliance tasks (insurances, bank guarantees), and maintain accurate records.
• Monitor rental and control arrears, including issuing arrears letters to tenants.
• Support marketing initiatives, retailer engagement, and trading analysis to drive performance.
• Assist in co-ordinating casual mall leasing activities.
• Partner with facilities and portfolio managers to deliver seamless operations and meet KPIs.

Skills

Retail management

Stakeholder management

Communication

Organisation & administration

Tenancy systems familiarity

Compliance processes

Education

NSW Real Estate Certificate of Registration

Tools

Microsoft Office

Job description

Knight Frank Australia is seeking a Retail Manager to oversee daily retail and tenancy management for a growing portfolio across Newcastle, Port Stephens and Hunter region. You will ensure presentation standards, tenant liaison, and compliance across multiple centres.

Join a national retail team that values stakeholder relationships, strong organisation, and proactive performance analysis. You will work with facilities and portfolio managers to deliver seamless operations and drive KPIs.