Regional Logistics Coordinator - Customer Service Focus

Kattsafe; Gold Coast City; Sur place; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Ongoing training

Career growth opportunities

Wellbeing initiatives

Team engagement activities

Competitive salary

Résumé du poste

Kattsafe in Luscombe, QLD, is seeking a Regional Logistics Coordinator to manage order processing from receipt to delivery and coordinate freight movements to ensure on-time, in-full fulfillment. You will work closely with Customer Service, Sales, Production and Warehouse teams to deliver an exceptional customer experience.

You will thrive in a fast-paced environment, build strong relationships with customers and suppliers, and support continuous improvement while upholding our safety-focused

Qualifications

• Experience in logistics, customer service, admin, warehousing, or manufacturing.
• Strong written and verbal communication; high attention to detail.
• ERP or order management system experience; Infor valued.

Responsabilités

• Process customer orders accurately using the ERP system.
• Manage and monitor the regional order inbox.
• Verify order details: product codes, quantities, pricing, delivery requirements.
• Coordinate and follow up freight movements to ensure on-time delivery.
• Respond to customer enquiries via phone, email and in-person interactions.
• Build strong relationships with customers, suppliers and internal stakeholders.
• Provide administrative support to regional operations teams.
• Order and manage office and warehouse consumables.
• Support People, Safety and Quality initiatives across the regional site.
• Assist with continuous improvement initiatives and process enhancements.
• Provide phone support and team assistance as required.
• Maintain accurate records and documentation within business systems.

Connaissances

Customer service

Organizational skills

Attention to detail

Communication skills

Problem solving

Time management

Team collaboration

Multi-tasking

Manufacturing experience

Outils

Infor ERP

Microsoft Office

Description du poste

Kattsafe in Luscombe, QLD, is seeking a Regional Logistics Coordinator to manage order processing from receipt to delivery and coordinate freight movements to ensure on-time, in-full fulfillment. You will work closely with Customer Service, Sales, Production and Warehouse teams to deliver an exceptional customer experience.

You will thrive in a fast-paced environment, build strong relationships with customers and suppliers, and support continuous improvement while upholding our safety-focused