Logistics Customer Care Specialist

Vision Freight Systems; City of Brisbane; On-site; AUD 45,000 - 65,000; Full time

Job summary

Vision Freight Systems in Queensland (City of Brisbane) is seeking an experienced customer service professional to join our busy team. You will support customers, branches and network providers, ensuring a first-class service experience and accurate data entry of customer information.

The successful candidate will have strong communication skills, an eye for detail and the ability to thrive in a dynamic environment. A logistics background is helpful but not essential.

Qualifications

• Experience in Customer Service.
• High attention to detail & accuracy.
• Intermediate computer & administration skills.
• Willingness to learn and grow in a logistics environment.

Responsibilities

• Inbound / outbound contact with our customers.
• Work closely with our fleet teams to ensure the best customer experience.
• Build rapport with our customers, and pass on their valuable feedback.
• Accurately obtain customer's booking information.

Skills

Customer Service

Communication

Attention to detail

Data entry

Administration

Self-starter

Team player

Job description

Vision Freight Systems in Queensland (City of Brisbane) is seeking an experienced customer service professional to join our busy team. You will support customers, branches and network providers, ensuring a first-class service experience and accurate data entry of customer information.

The successful candidate will have strong communication skills, an eye for detail and the ability to thrive in a dynamic environment. A logistics background is helpful but not essential.