Regional Franchise Growth & Store Leadership Manager

Snooze Management Pty

Melbourne

On-site

AUD 120,000 - 160,000

Full time

8 days ago

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Job summary

Snooze Management Pty is seeking a Business Development Manager for Victoria and Tasmania. The role leads company and franchise store teams to deliver exceptional customer experiences, using proven systems to drive KPI performance and strategic initiatives across the region.

The successful candidate will coach and motivate across multiple sites, partnering with franchise owners to identify growth opportunities, implement plans, and ensure best-practice operations with a strong emphasis on

Qualifications

Leadership experience at franchise/retail level
Ability to lead multiple sites and store teams
Strong understanding of KPIs and customer satisfaction
Experience coaching and developing franchise partners and staff
Strong communication and stakeholder management
Willingness to travel regionally/domestically
Ability to handle confidential and sensitive data

Responsibilities

Provide strong, positive leadership to company and franchise store teams across Victoria and Tasmania
Ensure best practice across the region using proven systems that drive business impact
Coach, motivate and lead store teams to deliver outstanding customer experiences
Identify, develop and implement strategic plans to capitalise on opportunities with franchise owners
Influence owners and staff to achieve KPI targets and customer satisfaction benchmarks
Travel regionally as required to support operations and franchise partners
Present a clean Federal Police Check and uphold data confidentiality