Business Development Manager Victoria and Tasmania

Snooze; Melbourne; Vor Ort; AUD 120.000 - 160.000; Vollzeit

Zusammenfassung

Snooze Management Pty is seeking a Business Development Manager for Victoria and Tasmania. The role leads company and franchise store teams to deliver exceptional customer experiences, using proven systems to drive KPI performance and strategic initiatives across the region.

The successful candidate will coach and motivate across multiple sites, partnering with franchise owners to identify growth opportunities, implement plans, and ensure best-practice operations with a strong emphasis on

Qualifikationen

• Leadership experience at franchise/retail level
• Ability to lead multiple sites and store teams
• Strong understanding of KPIs and customer satisfaction
• Experience coaching and developing franchise partners and staff
• Strong communication and stakeholder management
• Willingness to travel regionally/domestically
• Ability to handle confidential and sensitive data

Aufgaben

• Provide strong, positive leadership to company and franchise store teams across Victoria and Tasmania
• Ensure best practice across the region using proven systems that drive business impact
• Coach, motivate and lead store teams to deliver outstanding customer experiences
• Identify, develop and implement strategic plans to capitalise on opportunities with franchise owners
• Influence owners and staff to achieve KPI targets and customer satisfaction benchmarks
• Travel regionally as required to support operations and franchise partners
• Present a clean Federal Police Check and uphold data confidentiality

Jobbeschreibung

Business Development Manager Victoria and Tasmania

Location:Snooze-Support Centre-Operations
Posted on:02 November 2026

We arecurrently seeking an individual who can provide strong and positive leadership to our company and franchise store teams. The successful candidate will ensure best practice is maintained across the allocated region by utilising proven systems that have a positive impact on our business.

The successful candidate will possess extensive experience in the world of franchise retailing at the highest level with the ability to lead and influence business owners to aim for best practice in KPI’s and the delivery of exceptional customer satisfaction.

The key focus of this role is to coach, motivate and lead store teams to deliver an outstanding customer experience utilising the vast array of tools available that are unique to our business. The role requires in-depth understanding of key performance indicators and external measurements, how they influence each business and in conjunction with the franchise owners, identify, develop and implement strategic plans to take advantage of the opportunities presented.

The successful candidate will have:

• Ability to understand, anticipate and provide solutions to meet the needs of customers
• Intimate understating and knowledge of bulky goods retailing
• Previous experience managing across multiple sites
• Proven track record in managing retail teams
• A proactive attitude to engaging team and individuals and use a range of communication methods
• Ability to anticipate evolving commercial trends and suggest ways to refocus business activities accordingly
• Passion for the professional and personal growth of franchise partners and staff; and ability to influence this using training, coaching and other tools
• A demonstrable ability to influence key stakeholders by outlining beneficial outcomes

The successful candidate will be required to present a clean Federal Police Check. The inherent requirements of this role include managing confidential and sensitive data.

Some regional and domestic travel will be required for the successful candidate

This position is available at: Snooze-Support Centre-Operations
21A Shierlaw Avenue
Canterbury
3126 Victoria View on Map