Reddy Express Captain Cook Bridge - Assistant Manager

Reddy Express; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Reddy Express Captain Cook Bridge in Sydney is seeking an Assistant Manager to support daily store operations and lead a small team to deliver exceptional service. You will drive customer satisfaction, participate in training initiatives, and ensure efficient rostering and stock management.

The role emphasizes maintaining health and safety standards, reporting, and contributing to a smooth, profitable store operation. Australian working rights and police clearance may be required.

Qualifications

• Proven leadership experience in retail/hospitality.
• Strong communication and customer service skills.
• Experience in training and developing staff.
• Ability to adapt to change.
• Excellent attention to detail and teamwork.

Responsibilities

• Support day-to-day store operations.
• Oversee customer service and training.
• Assist with rostering and stock management.
• Prepare reports and ensure safety policies are followed.

Skills

Leadership

Communication

Customer service

Training

Adaptability

Detail orientation

Teamwork

Job description

Reddy Express Captain Cook Bridge - Assistant Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitalitycapacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.