Reddy Express Loganlea – Assistant Manager

Reddy Express - OTR Group; Brisbane; On-site; AUD 55,000 - 72,000; Full time

Job summary

Reddy Express Loganlea – Assistant Manager at OTR Group is seeking an experienced retail leader to help run the day-to-day store operations, deliver exceptional customer service, and support team training and development.

You will roster staff, manage stock, monitor reporting, and ensure adherence to health and safety policies, working with a team dedicated to service and efficiency.

Qualifications

• Experience leading a retail/hospitality team.
• Strong communication and professional presentation.
• Deliver exceptional customer service and training to others.
• Ability to adapt to change and maintain accuracy.
• Strong attention to detail and teamwork.

Responsibilities

• Assist with day-to-day store operations.
• Provide excellent customer service and support.
• Lead team training and development.
• Assist with rostering and shift scheduling.
• Manage stock levels and reporting.
• Uphold health and safety policies and procedures.

Skills

Leadership experience

Communication skills

Customer service

Staff training

Adapt to change

Attention to detail

Teamwork

Job description

Reddy Express Loganlea – Assistant Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitalitycapacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.