Reddy Express Brighton-Le-Sands - Assistant Manager

Reddy Express; Bayside; On-site; AUD 65,000 - 80,000; Full time

Job summary

Reddy Express Brighton-Le-Sands is seeking an Assistant Manager to support daily store operations and lead a small team. You will focus on delivering exceptional customer service, training staff, and ensuring smooth rostering, stock control, and reporting.

The role requires a proactive leader with strong communication, attention to detail, and a collaborative approach to health and safety compliance.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication and customer service skills.
• Experience in training and developing teams.

Responsibilities

• Assist with day-to-day store operations.
• Provide outstanding customer service and resolve issues.
• Lead staff training and development initiatives.
• Prepare rosters and manage scheduling.
• Oversee stock levels and stock movements.
• Record reports and ensure health and safety compliance.

Skills

Retail leadership

Customer service

Team training

Rostering

Stock management

Health & safety

Communication

Job description

Reddy Express Brighton-Le-Sands - Assistant Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitalitycapacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.