Reddy Express Brighton-Le-Sands - Assistant Manager

Reddy Express; Sydney; On-site; AUD 65,000 - 75,000; Full time

Job summary

Reddy Express in Brighton-Le-Sands is seeking an Assistant Manager to support daily store operations and deliver exceptional customer service. You will lead staff training, manage rostering and stock control, and contribute to reporting while upholding health and safety standards.

The role requires hands-on leadership, strong communication, and a teamwork mindset to drive service excellence and store performance in a fast-paced retail environment.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication and customer service skills.
• Ability to train and develop others.
• Team-oriented with strong attention to detail.

Responsibilities

• Assist with day-to-day store operations and customer service.
• Lead team training and development initiatives.
• Manage rostering and stock control.
• Prepare reports and uphold health and safety policies.

Skills

Leadership experience

Communication skills

Customer service excellence

Training others

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express Brighton-Le-Sands - Assistant Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitalitycapacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.