Reddy Express Tannum Sands – Assistant Manager

Reddy Express; Tannum Sands; Hybrid; AUD 60,000 - 70,000; Full time

Job summary

Reddy Express Tannum Sands is seeking an Assistant Manager to support daily store operations, deliver excellent customer service and lead a small team.

You will help with rostering, stock control, reporting, and implementing health and safety policies in a dynamic retail environment.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Drive your own career and develop others.
• Strong communication skills, professional and clear.
• Passion for delivering exceptional customer service and training.
• Ability to adapt to change with resilience.
• Detail oriented with accuracy.
• Strong sense of teamwork.

Responsibilities

• Assist with day-to-day store operations, including customer service, rostering, stock management, reporting, and safety compliance.

Skills

Leadership

Retail/ Hospitality

Communication

Customer service

Training

Adaptability

Teamwork

Job description

Reddy Express Tannum Sands – Assistant Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitalitycapacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.