Reddy Express Northam - Assistant Manager

Reddy Express; Shire Of Northam; On-site; AUD 55,000 - 70,000; Full time

Job summary

Reddy Express is seeking an Assistant Manager to support day-to-day store operations, deliver outstanding customer service, train and develop team members, manage rostering, stock, and reporting, and help uphold health and safety policies.

You will bring leadership experience in retail or hospitality, strong communication, attention to detail, adaptability, and a collaborative approach to teamwork.

Qualifications

• Leadership experience in a retail or hospitality setting.
• Passion to drive your career and others forward.
• Well-developed communication skills.
• Experience delivering customer service and training to others.
• Ability to adapt to change.
• Strong attention to detail.
• Strong sense of teamwork.

Responsibilities

• Assist with the day-to-day operations of the store.
• Deliver excellent customer service and support store needs.
• Train and develop team members; support rostering and scheduling.
• Manage stock and reporting processes.
• Adhere to and implement health and safety policies and procedures.
• Monitor store standards and compliance.
• Collaborate with colleagues to achieve targets.

Skills

Leadership

Customer service

Training

Teamwork

Adaptability

Attention to detail

Communication

Job description

Reddy Express – Assistant Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitalitycapacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.