Reddy Express Lidcombe - Assistant Manager

Reddy Express; Sydney; Hybrid; AUD 60,000 - 90,000; Full time

Job summary

Reddy Express is seeking an Assistant Manager in New South Wales to support daily store operations, lead a small team, and uphold service standards.

You will drive customer satisfaction, manage rostering, training, stock control, and reporting, while ensuring compliance with health and safety policies. This role offers opportunities to develop leadership skills within a busy retail environment.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Customer service excellence and ability to train others.
• Experience in team training and development.
• Strong communication skills.
• Ability to adapt to change.
• Strong attention to detail.
• Strong sense of teamwork and collaboration.

Responsibilities

• Assist with day-to-day store operations.
• Provide customer service.
• Roster planning and team scheduling.
• Stock management and reporting.
• Implement health and safety policies and procedures.
• Support store leadership in achieving targets.

Skills

Leadership

Customer service

Training

Teamwork

Communication

Adaptability

Attention to detail

Job description

Reddy Express – Assistant Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitalitycapacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.